Ongoing Managed Services
Complete Shared IT Operations Tool Belt: Consistent with our drive for reduced time-to-maturity, simplicity, and bringing managed services out from behind the curtain, we offer full login access to your key personnel that could leverage our complete toolset This allows for flexible shared support model across both organizations as desired.
• Mature IT Toolset: monitoring, capacity reports, asset inventory, knowledgebase, configuration repository, remote management & monitoring (RMM), BYOD
• Endpoint Management Toolset – Desktop management, backup, AV, Malware
• Partial or Full On-site Services
• IT Leadership & Strategy – Roadmap ownership, CIO advisory, and architecture
• Shift hiring of IT FTE to other departments
• More than 1 in a box for knowledge coverage – Eliminate the need to hire a “jack of all trades”
• After hours and multi-site / international coverage
• Senior level architecture backstop
• Scale quickly into new areas without a full +1 FTE hire
• Ticketing System
• Remote Management & Monitoring (RMM)
• BYOD
• Monitoring & Alerting
• Health Dashboard
• Capacity Reporting
• Configuration Repository
• Password Repository
• Asset Repository
• Knowledge-base & Self-Service Portal
• Endpoint Management Toolset – Desktop management, backup, AV, Malware
• Partial or Full On-site Services
• IT Leadership & Strategy – Roadmap ownership, CIO advisory, and architecture
• Shift hiring of IT FTE to other departments
• More than 1 in a box for knowledge coverage – Eliminate the need to hire a “jack of all trades”
• After hours and multi-site / international coverage
• Senior level architecture backstop
• Scale quickly into new areas without a full +1 FTE hire
• Ticketing System
• Remote Management & Monitoring (RMM)
• BYOD
• Monitoring & Alerting
• Health Dashboard
• Capacity Reporting
• Configuration Repository
• Password Repository
• Asset Repository
• Knowledge-base & Self-Service Portal
